Cancellation policy

At Santi Peccatori, every order is prepared with intention and processed immediately to ensure the integrity of our service.

ORDER CANCELLATION

You may request to cancel your order only before it has been shipped.

To request a cancellation, please contact us as soon as possible using the details below.

If your request is received in time, we will cancel the order and issue a full refund to your original payment method.

AFTER DISPATCH

Once your order has been processed and handed over to the courier:

  • Cancellation is no longer possible
  • The order is considered final

In such cases, please refer to our Returns & Refund Policy for further options.

PROCESSING TIME

Orders are typically processed within 1–2 business days.

We recommend contacting us immediately after placing your order if you wish to cancel.

REFUNDS FOR CANCELLED ORDERS

If your cancellation request is approved:

  • A full refund will be issued
  • Refunds will be processed to the original payment method
  • Processing times may vary depending on your payment provider