Shipping policy
At Santi Peccatori, we ensure that every order is handled with care and delivered with precision.
SHIPPING LOCATIONS
We currently deliver to:
- The Island of Ireland
- Europe
- UK
If your location is not listed, please contact us before placing your order.
SHIPPING RATES
- Free delivery on all orders above €45
- Orders below this amount will have shipping fees calculated at checkout based on your location
PROCESSING TIME
All orders are processed as quickly as possible.
Once your order is confirmed, it will be prepared and dispatched within 1–2 business days.
DELIVERY TIMES
After dispatch, estimated delivery times are:
- Island of Ireland: 3–5 business days
- Europe: 5–10 business days
Please note that delivery times may vary depending on your location and external factors.
ORDER TRACKING
Once your order has been shipped, you will receive a confirmation email with tracking details (if available).
DELAYS
We are not responsible for delays caused by:
- Shipping carriers
- Customs processes
- Public holidays
- Unexpected external factors
LOST OR DAMAGED ITEMS
If your order arrives damaged or is lost in transit:
- Contact us as soon as possible
- Include your order number and any relevant details or photos
We will work with you to resolve the issue as quickly as possible.
INCORRECT SHIPPING INFORMATION
Please ensure all shipping details are correct before placing your order.
We are not responsible for orders delivered to incorrect addresses provided by the customer.